How we use your information
This privacy notice has been developed to explain what personal data is collected by Lindhurst Engineering Ltd, how this is done and how it is used. It applies to information we collect about:
- Visitors to our website
- People with whom we interact and who receive our marketing correspondence
- People who use our services
- People whose services we utilise
- Job applicants and our current and former employees
We acknowledge and agree that any personal data that we handle will be kept in accordance with all applicable data protection laws. From 25th May 2018, the new General Data Protection Regulations (GDPR) come into effect, replacing the Data Protection Act (1998).
Visitors to our website
Standard internet log information and details of visitor behaviour patterns is collected for this website, using the third-party service Google Analytics. This information is anonymous, but enables us to monitor traffic to the different areas within the website. No attempt is made by Lindhurst, or Google, to identify those individuals visiting this website.
Social Media interactions
Lindhurst Engineering has a company page on Facebook which can only be accessed with the use of a password protected login. Should any individual contact us using a private message through this medium, it will be kept for a maximum of 12 months and then deleted. It will not be shared with any other organisations.
Computer Data Storage
Lindhurst Engineering’s computer system is backed up both automatically on an ongoing basis and daily. This process is overseen by a third-party IT Support company, who also store a copy of the daily backup offsite on their secure servers. Once this information has been removed from our live systems, it is recoverable for up to six months, after which time it may be over written.
All emails received by Lindhurst staff are access controlled, and when deleted from individual computers, is also permanently deleted from the MS365 cloud based system.
We also monitor emails sent to Lindhurst employees, including file attachments, for viruses or malicious software. You must be aware that you, the individual, also have a responsibility to ensure that any email you send adheres to the law.
Lindhurst Engineering works with a wide range of suppliers; contact information for these companies/sole traders are stored on a secure database system. This system is held on Lindhurst’s secure server. Details of orders are also saved on Lindhurst’s secure server, which is access controlled.
To allow us to work with suppliers, we must hold a core set of information which will include the name of the company, a named contact and one or more contact details alongside financial information. This data is kept on LCMS (Lindhurst’s secure database system), on Lindhurst’s access controlled secure server and Sage (a password protected financial package). It will be used for the sole purpose of precuring a service or material/item.
Suppliers can ask to be removed from our system at any time however, basic information will be retained for legal and contractual reasons. It should also be noted that company information will be required for any potential future transactions.
The privacy of our customers is very important to us. As such, when generating an enquiry or job, we will only ask for information key to Lindhurst carrying out the required/specified work/job. Contact information (name and relevant contact details) will be collected and stored on LCMS, our secure database system. Financial details may also be stored on Sage, a password protected financial package, which is saved and backed up on Lindhurst’s secure server, which itself is backed up and stored securely by our IT Support company. Details of jobs and accompanying relevant emails and documents will be saved on the company’s access controlled secure server.
As with suppliers, we do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. Customers can ask to be removed from our system at any time however, basic information will be retained for legal and contractual reasons. It should also be noted that company information will be required for any potential future transactions.
Job applicants, current and former Lindhurst Engineering employees
When applying for a role within Lindhurst Engineering, individuals will be asked to supply personal information pertaining to their identity and any relevant work experience they may have. This information will include:
- Contact details
- Previous experience
This will be used for the purpose of appraising their suitability for the role they are applying for, and/or to fulfil legal or regulatory requirements if necessary.
Lindhurst do not collect more information than is necessary to fulfil these purposes, and will only retain it for as long as is strictly required. Only those involved in the assessment process will have access to this information. You do not have to provide the information requested however, it is used to assess suitability for employment therefore if you choose not to, it may affect your application.
Should an individual be unsuccessful in securing an interview, their personal details will be immediately deleted. Those candidates who are invited in for an interview will be asked to provide consent for their details to be retained for a specified timeframe. Should they be unsuccessful for the position they applied for, Lindhurst may ask if they are happy for their details to be retained until the successful candidate has been in post for one month. If they say yes, we may contact them should that specific job vacancy arise again.
If a conditional offer of employment is made and accepted, further information will be requested to enable Lindhurst to carry out pre-employment checks. These checks must be completed successfully for the individual to be employed by Lindhurst. We are legally required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their integrity. Prospective employees therefore, will be required to provide:
- Proof of their identity through the provision of original documents, copies of which will be taken.
- Proof of their qualifications through the provision of original documents, copies of which will be taken.
- References; referees will be contacted directly, using the information provided to the company
All Lindhurst employees undertake an induction on commencement of employment. During this process, they will be asked to read and sign a number of company policies, as well as complete a training record and a medical questionnaire. The questionnaire is designed to advise Lindhurst if any adjustments to the work environment or systems are required.
Financial details will also need to be disclosed for the purposes of payroll; this will include employee’s names, bank details, addresses, dates of birth, National Insurance Numbers and salaries. This information is shared with Stopford Associates, a third-party accountancy firm who provide Lindhurst with this service. Employees are also now automatically enrolled onto a company pension scheme, this is again provided and administered by a third-party, Royal London.
Depending on the role, some individuals may at times need security clearance in order to gain access to sensitive sites for work purposes. In this case, they will be asked to complete the relevant forms, which will be passed to the relevant third-party. Lindhurst will keep a copy of the paperwork for the duration of the contract, after which the documents will be destroyed.
All personnel records are held digitally on Lindhurst’s access controlled secure server, whilst all financial information is held on SAGE.
Private health care coverage is also provided by Lindhurst to all employees; this is taken out with Bupa.
When an employee leaves Lindhurst Engineering, the personal data held on the individual is reviewed and any information not required for legal and/or HR purposes is deleted.
Your Rights; Access to personal information
Under the Data Protection Act 1998, individuals may submit a ‘Subject Access Request’ (SAR) to find out what personal information, if any, is held by Lindhurst Engineering. If information is held, we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- provide a hard copy of the information.
In line with the new General Data Protection Regulations, we will respond to this request within 30 days; A hard copy of the information will be sent by recorded delivery.
For full details of the personal data relating to you that is held by the company, a request to Lindhurst Engineering Ltd must be submitted in writing. The letter should be addressed to either Martin Rigley or Paul Kitchin and sent to the following address:
Lindhurst Engineering Ltd
Should you wish to submit your SAR via email, please send it to one of the following addresses:
If you agree, we will try to deal with your request informally, for example by identifying if there is any specific information you are interested in procuring. If a request can be satisfied prior to the full disclosure of information, the closure of the SAR must be confirmed in writing, by the individual who submitted the request initially.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting Martin Rigley or Paul Kitchin using the email or postal addresses supplied above.
Links to other websites
This privacy notice only applies to lindhurstengineering.co.uk and does not cover any links to other websites which may be contained within this website. These websites have their own privacy policies which we would advise that the user reads.
Changes to this privacy notice
This privacy notice is written in line with the new General Data Protection Regulations (GDPR) and will be regularly reviewed. It was last updated on 22nd May 2018.